Responsible Gaming
Gaming Should Be Fun, Not a Financial Solution
At Basswin, we're committed to promoting responsible gaming. Gambling should only ever be viewed as a form of entertainment, not as a way to earn money or solve financial problems. Only gamble with money you can afford to lose, and never use gambling as a way to recover losses or escape personal difficulties.
Age Verification
Basswin is strictly for players aged 18 years and over (or the legal gambling age in your jurisdiction). We take age verification seriously and reserve the right to request proof of age at any time. If you are under 18, please do not attempt to access our services.
Warning Signs of Problem Gambling
Problem gambling can develop gradually. Be aware of the following warning signs:
- Chasing losses: Gambling more to recover money you've lost
- Hiding gambling: Concealing your gambling activities from friends or family
- Loss of control: Being unable to stop or limit your gambling sessions
- Neglecting responsibilities: Gambling instead of attending to work, school, or family obligations
- Financial strain: Borrowing money or using credit to fund gambling
- Mood changes: Becoming irritable, anxious, or depressed when not gambling
- Escalating stakes: Needing to gamble larger amounts to feel the same excitement
- Failed attempts to quit: Repeatedly trying and failing to reduce or stop gambling
- Relationship problems: Experiencing conflict with loved ones over gambling habits
If you recognise any of these signs in your own behaviour, please seek help immediately.
Self-Help Tools & Features
Basswin provides several tools to help you maintain control of your gaming:
- Deposit Limits: Set daily, weekly, or monthly limits on the amount you can deposit
- Loss Limits: Establish maximum loss thresholds for your gaming sessions
- Reality Checks: Receive regular reminders during play to check how long and how much you've been playing
- Session Time Limits: Set automatic session end times to help manage your playing duration
- Self-Exclusion: Temporarily or permanently exclude yourself from accessing your account
- Account Pause: Take a break from gambling for a specified period
To access these tools, log into your account or contact our customer support team.
Support & Help Organizations
If you're struggling with problem gambling, support is available. Please reach out to one of these trusted organisations:
United Kingdom
- GamCare – Free, confidential support and counselling
www.gamcare.org.uk
Telephone: 0808 8020 133 (Free, 24/7) - GamStop – National self-exclusion scheme
www.gamstop.co.uk
Register for a multi-operator self-exclusion across UK-regulated gambling operators - National Problem Gambling Clinic
Specialist NHS treatment service in London
International Support
- Australia – Gambling Help Online
www.gamblinghelponline.org.au - Canada – Responsible Gambling Council
www.responsiblegambling.org - United States – National Council on Problem Gambling
www.ncpgambling.org
National Problem Gambling Helpline: 1-800-522-4700 - Germany – Bundeszentrale für gesundheitliche Aufklärung (BZgA)
Telephone: 0800-1372700 (Free helpline)
Need Help?
If you or someone you know is struggling with problem gambling, please don't suffer in silence. Help is available, and recovery is possible.
Contact one of the support organisations above today. They offer free, confidential advice and can connect you with professional treatment options.
Remember: Problem gambling is a recognised disorder, and seeking help is a sign of strength, not weakness.
Disclaimer: Basswin (leaflet007.co.uk) is committed to responsible gaming. This information is provided for educational purposes. For the most current support resources and helpline numbers, please visit the organisations listed above directly.