Responsible Gaming
Gambling Should Be Entertainment, Not Income
At Imperial Wins Casino, we believe gambling should be enjoyed as a form of entertainment only. It should never be viewed as a way to make money or solve financial problems. Only gamble with money you can afford to lose, and always set limits before you play.
Age Verification
Imperial Wins Casino is strictly for players aged 18 years and over, or the legal gambling age in your jurisdiction. New Zealand residents must be 18 years of age or older to participate in gambling activities. We take age verification seriously and reserve the right to request proof of identity.
Warning Signs of Problem Gambling
Do you recognize any of these signs in your gambling behaviour? If so, it may be time to seek help:
- Chasing losses by gambling more to recover money lost
- Gambling with money needed for bills, rent, or essentials
- Hiding gambling activities or lying about how much you gamble
- Feeling anxious, irritable, or restless when unable to gamble
- Gambling longer or with more money than intended
- Neglecting family, work, or other important responsibilities
- Borrowing money to fund gambling activities
- Unsuccessful attempts to cut back or stop gambling
- Using gambling to escape problems or negative emotions
- Experiencing relationship conflicts due to gambling
Self-Help Tools Available
Imperial Wins Casino offers several tools to help you maintain control over your gambling:
- Deposit Limits: Set a maximum amount you can deposit within a chosen timeframe (daily, weekly, or monthly)
- Loss Limits: Restrict the amount you can lose during a specified period
- Reality Checks: Receive periodic reminders of how long you've been playing and how much you've spent
- Self-Exclusion: Voluntarily exclude yourself from your account for a set period or permanently
- Account Closure: Close your account immediately if you wish to stop gambling
To access these tools, contact our customer support team or visit your account settings.
Support Organizations & Helplines
If you or someone you know is struggling with problem gambling, help is available:
New Zealand
- Problem Gambling Foundation (Aotearoa) - Free counselling and support services
Phone: 0800 664 262 | Website: www.pgf.nz - Gamblers Anonymous New Zealand - Peer support and recovery programme
Website: www.gamblersanonymous.org.nz
United Kingdom (Relevant to leaflet007.co.uk)
- GamCare - Free counselling, advice, and information
Phone: 0808 8020 133 | Website: www.gamcare.org.uk - GamStop - National self-exclusion scheme
Website: www.gamstop.co.uk
Australia
- Gambling Help Online - Counselling and support services
Website: www.gamblinghelponline.org.au
Other Regions
- Canada: Responsible Gambling Council - www.responsiblegambling.org
- United States: National Council on Problem Gambling - www.ncpgambling.org
If You Need Help, Reach Out Today
Problem gambling is a recognized condition that affects many people. There is no shame in seeking help. The sooner you reach out to a support organization, counsellor, or trusted person in your life, the sooner you can begin to recover.
Remember: gambling should be fun and entertaining. If it's causing you distress or financial hardship, it's time to take action.
You are not alone. Support is available 24/7.